We have a 15 day return policy so simply post the item back to us at: Commero, 335 Leeds Road, Huddersfield, England, HD2 1YB.
If you are ever dissatisfied with any item for any reason whatsoever, you may return it back to us. We will reimburse you for the full value of the item. All we ask is that it is returned to us within 15 days of you receiving it and in its original/new condition. You will be responsible for the cost of returning the item. If you received free delivery then your refund will be minus the outgoing postage charge £6.00.
All the parcels are carefully packed by our delivery team and then double checked but in the unlikely event you end up with a different item email us at wecare@commero.co.uk. Leave the parcel in the exact condition it arrived and post it back to us or we will arrange for collection with our courier. We will send you a new item immediately.
We are unable to send you out a replacement if you have opened the package. So please make sure to check your order before opening.
If damaged please take photos of the parcel in the exact same condition it arrived to you in and email them back to us. We may require the items back, so please keep them until you hear back from us. If we do require the items we will organise for a courier to come and collect them at no extra charge. If you are unable to provide proof of damage we may be unable to refund or resend.